Confidentiality policy/agreement

Employees of the organisation (The Rivington Press Limited) must at all times be aware of the importance of maintaining confidentiality of information gained by them during the course of their duties. This will in many cases include access to sensitive information relating to clients. Staff must treat all information in a discreet and confidential manner and particular attention is drawn to the following:

  • Information regarding clients must not be disclosed either orally or in writing to unauthorised persons outside of the company without their clients consent.
  • Written records, computer records and correspondence pertaining to any aspect of the organisation's activities must be kept securely at all times.
  • You (Employee of The Rivington Press Limited) have an obligation to ensure that computer systems which you use are protected from inappropriate access within your direct area of practice e.g. by ensuring that personal access codes are kept secure.
  • All data held, its management and procedures, must conform to the requirements of the Data Protection Act (1998).
  • If it is appropriate to share information gained in the course of your work with other organizations you must make sure that as far as is reasonable this information will be kept in strict professional confidence and be used only for the purpose for which the information was given.
  • Conversations relating to confidential matters affecting clients should not take place in situations where they may be overheard by passers-by, eg, in corridors, reception areas, lifts and cloak rooms etc.
  • The same confidentiality must also be preserved in dealing with work related matters appertaining to work colleagues.
  • Any breach of confidentiality may be subject to disciplinary action.

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